What we manage
Ahdana takes ownership of the operational and commercial work behind your marketplace accounts. Below is what that covers today — we work primarily on Amazon and Noon, with the same operating model extending to other GCC marketplaces as needed.
Marketplace Setup & Onboarding
Getting a brand properly set up on a marketplace, or fixing the gaps in an existing setup.
- Account and category setup coordination
- New product listing creation and structuring
- Marketplace-specific compliance and documentation requirements
- Initial catalog upload and quality checks
Catalog & Product Operations
Keeping your product data accurate as your catalog grows and changes.
- Listing content management (titles, descriptions, images, attributes)
- Pricing and inventory data accuracy across accounts
- Catalog updates for new products, variations, and discontinued items
- Ongoing quality control against marketplace requirements
Marketplace Account Management
Day-to-day ownership of account health and performance.
- Amazon account health monitoring and issue resolution
- Noon vendor / seller account coordination
- Case and query management with marketplace support teams
- Policy and compliance monitoring to reduce account risk
Commercial Coordination
Managing the moving parts around a marketplace account so nothing falls through the gaps.
- Coordination between your team, fulfilment partners, and advertising resources
- Communication with marketplace account managers and category teams
- Promotion, deal, and campaign coordination on-platform
- Cross-functional follow-up so agreed actions actually get done
Growth & Opportunity Management
Looking beyond day-to-day maintenance for where the account can do more.
- Identifying underperforming or under-utilised listings and categories
- Amazon PPC oversight and coordination
- Flagging expansion opportunities — new categories, new marketplaces, new programs
- Prioritising operational and commercial opportunities against effort and impact
Operational Reporting & Follow-up
Clear, regular visibility into what's happening across your marketplace accounts.
- Scheduled reporting on account status, issues, and actions taken
- A single point of accountability for marketplace operations
- Documentation of decisions, changes, and outstanding items
- Follow-up on open items until they're resolved
Scope is set per engagement — we agree on what we're responsible for before we start managing it.
Not sure which of this applies to you?
Tell us where things stand today and we'll work out what actually needs managing.